Refund and Returns Policy

Refund and Returns Policy
Last Updated: 25 march 2024

Welcome to 1JobWala! We're dedicated to making your experience with us as smooth as possible. Take a moment to familiarize yourself with our Refund and Returns Policy below:

Refund Policy:

For Job Application Processing and Additional Services:
  • Service Fees: Once we start processing your job application or providing additional services like CV creation or logo design, the fees become non-refundable.
  • Cancellation: If you need to cancel a service before we've begun, reach out to us at [email protected] right away.
  • Quality Concerns: If you're not happy with the quality of a service you've received, let us know within 2 working days. We'll review your concern and may offer a full or partial refund if necessary.

Returns Policy:

For Digital Products and Services:
  • Non-Returnable: Once you've downloaded digital content or used our services, they cannot be returned or refunded.

Refund Conditions:

We'll refund your money if you cancel a job application before we start processing it. However, if the application is rejected due to your mistake or the advertiser cancels it, we won't be able to issue a refund.
 
Please remember, we deal exclusively with digital services and don't sell physical products.

Questions or Concerns?

Feel free to contact our customer support team at [email protected] if you have any questions or need assistance.

Policy Updates:

We may update our Refund and Returns Policy from time to time. Any changes will be effective immediately upon posting. Make sure to check back periodically for updates.
Thank you for choosing 1JobWala!